This course, taught by actual car wash professionals, is designed for both new and experienced car wash owners, operators and managers who want to learn how to improve their performance, maintain and motivate their staff, improve their customers’ experience and maximize their ROI. Topics are timely and relevant and are taught using a combination of classroom and wet lab activities in the 6-bay College of Clean facility.

3 DAYS WORKSHOP COURSE INCLUDES:

• • • Safety Management Practices
    • Hiring, Training and Managing Employees
    • Customer Service
    • Handling Damage Claims and Difficult Vehicles
    • Establishing and Enforcing Policies and Procedures
    • Working with Distributors and Vendors
    • Managing Supplies and Parts Inventory
    • Operational Finances
    • Marketing and Public Relations

   

  To register for NCS College of Clean courses please email chiggins@ncswash.com directly